Enkartur – Tourist Information Office
About
Enkartur is the official tourist information office for the Enkarterri region, located in the historic town of Balmaseda, Bizkaia. The team provides visitors with expert local guidance, helping them discover the area’s cultural heritage, natural landscapes, gastronomy, and authentic Basque experiences.
Committed to welcoming travelers with professionalism and local knowledge, Enkartur supports visitors in planning meaningful and accessible journeys throughout the region. From cultural routes and nature activities to practical travel advice, the office serves as a key gateway for discovering the richness of Enkarterri.
Contact details
Location
Martin Mendia Kalea, 2, 48800 Balmaseda, Bizkaia
What does it mean to be a Queer Destinations Committed partner?
Being a Queer Destinations Committed partner means that 100% of the team has completed our Hospitality Meets Diversity training program — a comprehensive commitment to ensuring every guest and employee is treated with respect, equity, and dignity, regardless of sexual orientation, gender identity, or gender expression.
It also guarantees zero tolerance for any form of harassment, intimidation, discrimination, or violence — whether physical, verbal, or psychological — against LGBTQ+ people. By meeting these standards, our partners actively create safer, more welcoming spaces where everyone can truly feel at home.

